{"id":10109,"date":"2017-04-12T09:09:37","date_gmt":"2017-04-12T15:09:37","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/?p=10109"},"modified":"2025-03-07T09:16:40","modified_gmt":"2025-03-07T16:16:40","slug":"joining-uchealth","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/joining-uchealth\/","title":{"rendered":"Joining UCHealth"},"content":{"rendered":"
<\/div>

It was a different office at a different location, but it was the same friendly face \u2014 and that is what was important to Lacy Schlenker.<\/p>\n

\"UCHealth
UCHealth pediatrician Dr. Andrea Mead examines Scarlett during her first visit in the new health system, while her younger brother, Drake, watches. Photo by Kati Blocker, UCHealth.<\/figcaption><\/figure>\n

\u201cIt\u2019s important for someone to know my daughter and know her story,\u201d said Schlenker, who decided to follow pediatrician Dr. Andrea Mead<\/a> to her new office with UCHealth.<\/p>\n

Schlenker\u2019s 5-year-old daughter, Scarlett, has been seeing Mead ever since she was discharged from the neonatal intensive care unit at Rocky Mountain Hospital for Children at 4 months old.<\/p>\n

\u201cShe was there from the get-go,\u201d Schlenker said of Mead. \u201cShe\u2019s more like an aunt or sister than just our doctor. I could talk to her and be vulnerable with her, which was important as a new mother.\u201d<\/p>\n

As a new parent who spent so much time in the NICU, where she was told how she needed to care for her daughter, it was a relief to have a physician who listened rather than told her what to do, Schlenker said.<\/p>\n

\u201cIt was hard to transition to normal parents. With Dr. Mead, I didn\u2019t have to ask permission of what to do with my daughter, which you feel like you need to do sometimes with doctors \u2014 she was a comfort in that sense,\u201d Schlenker said. \u201cShe truly listened and helped us figure things out. She brushed nothing off to just get to a diagnosis.\u201d<\/p>\n

That became even more important when Scarlett started having stomach issues and needed to see a specialist.<\/p>\n

\u201cShe (Dr. Mead) followed us every step of the way,\u201d Schlenker said. \u201cAnd that\u2019s why we followed her.\u201d<\/p>\n

Mead recently joined UCHealth Medical Group, a physician team of more than 300 doctors throughout Front Range communities. Mead grew up in the Loveland area and has been a pediatrician there for 18 years. It was a personal decision to move to UCHealth, as it allowed her a better family-work balance, she said. It was still a hard decision, though, because she had so many patients who, like Scarlett, she\u2019d been treating almost since birth.<\/p>\n

But as Schlenker found out, it\u2019s not a huge challenge to follow your doctor into a new health system.<\/p>\n

\"UCHealth
UCHealth pediatrician Dr. Andrea Mead examines Scarlett during her first visit in the new health system, while her younger brother, Drake, watches. Photo by Kati Blocker, UCHealth.<\/figcaption><\/figure>\n

\u201cOur goal is that the continuum of care for patients is not disrupted,\u201d said Kelley Hekowczyk, director of physician recruitment and credentialing for UCHealth in northern Colorado. \u201cThese are the same great providers offering the same excellent clinical care, just with another health system.\u201d<\/p>\n

Noncompete contracts prevent UCHealth from actively promoting a new provider \u2014 including any contact with the provider\u2019s patients \u2014 until the provider is an official employee of the health system, Hekowczyk explained. Patients will usually be contacted by the provider\u2019s former office and be told their provider is leaving.<\/p>\n

\u201cInitially, I was a bit worried because I didn\u2019t know why she was no longer there and wasn\u2019t sure if we were going to lose her,\u201d Schlenker said. \u201cI trusted her, and we\u2019ve got a good relationship with her, and that is important.\u201d<\/p>\n

UCHealth contracts with about 20 different insurance plans, both governmental and nongovernmental. The provider\u2019s new office should be able to help determine whether UCHealth takes a patient\u2019s current insurance, Hekowczyk said.<\/p>\n

Transferring medical records also is important for a smooth transition, and this is not something that happens automatically, she said. A patient\u2019s former office should be able to transfer those records, but a signature may be required \u2014 it all depends on that office\u2019s policy.<\/p>\n

\u201cMedical records are only released upon the patient\u2019s request. This is to protect the patient,\u201d Hekowczyk said.<\/p>\n

Patients also have to fill out new patient paperwork during their first visit with the provider under the new health system.<\/p>\n

\u201cWe have a good Cigna policy through my husband\u2019s work, and we were familiar with UCHealth because my son was born there,\u201d Schlenker said. \u201cIt\u2019s comforting as a mom to have a pediatrician who cares so much about your babies. Our transition to UCHealth has been smooth so far, and I\u2019m so happy I\u2019m able to keep Dr. Mead.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

It was a different office at a different location, but it was the same friendly face \u2014 and that is what was important to Lacy Schlenker. \u201cIt\u2019s important for someone to know my daughter and know her story,\u201d said Schlenker, who decided to follow pediatrician Dr. Andrea Mead to her new office with UCHealth. Schlenker\u2019s […]<\/p>\n","protected":false},"author":2164,"featured_media":10110,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[8],"tags":[202,351],"class_list":["post-10109","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-pediatric-care","tag-primary-care"],"acf":[],"yoast_head":"\nJoining UCHealth at a community physician- UCHealth Today<\/title>\n<meta name=\"description\" content=\"These are the same great community physcians, 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