{"id":70645,"date":"2025-12-07T17:12:22","date_gmt":"2025-12-08T00:12:22","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/?p=70645"},"modified":"2025-12-11T12:09:16","modified_gmt":"2025-12-11T19:09:16","slug":"anyone-in-colorado-can-access-virtual-urgent-care","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/anyone-in-colorado-can-access-virtual-urgent-care\/","title":{"rendered":"Anyone in Colorado can access virtual urgent care"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><figure id=\"attachment_70694\" aria-describedby=\"caption-attachment-70694\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-70694\" src=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2023\/07\/13144344\/Virtual-Urgent-Care-2-web.webp\" alt=\"Medical provider conducts a virtual urgent care visit with a patient. Services at UCHealth's Virtual Urgent Care are available 24\/7.\" width=\"640\" height=\"426\" \/><figcaption id=\"caption-attachment-70694\" class=\"wp-caption-text\">The UCHealth Virtual Urgent Care enables patients in Colorado to schedule urgent care visits. Photo by Joel Blocker, for UCHealth.<\/figcaption><\/figure>\n<p>Have you experienced a medical problem like <a href=\"https:\/\/www.uchealth.org\/today\/altitude-sickness\/\">altitude sickness<\/a>, a <a href=\"https:\/\/www.uchealth.org\/diseases-conditions\/urinary-tract-infections\/\">urinary tract infection<\/a> or <a href=\"https:\/\/www.uchealth.org\/diseases-conditions\/conjunctivitis\/\">pink eye<\/a>? You had a strong suspicion about what was wrong with you. You just needed quick confirmation from a medical pro and a prescription so you could start healing fast and carry on with life.<\/p>\n<p>That&#8217;s when a virtual urgent care visit is the perfect solution.<\/p>\n<div class=\"su-callout-box col-xs-6 col-sm-6 right\" style=\"background-color:#dce4e7; color:#2e3b44;\">\n<h4><strong><a href=\"https:\/\/www.uchealth.org\/services\/virtual-urgent-care\/\">Virtual Urgent Care:<\/a><\/strong><\/h4>\n<ul>\n<li>Get care from anywhere in Colorado.<\/li>\n<li>Check insurance for coverage or opt for a $59 self-pay fee<\/li>\n<li>See a pro. A UCHealth provider will assist you.<\/li>\n<li>No health insurance required.<\/li>\n<li>You don\u2019t need to be a UCHealth patient.<\/li>\n<li>What you\u2019ll need: a computer, tablet or smartphone.<\/li>\n<li>Visits are private and protect patient confidentiality.<\/li>\n<li>Not for serious injuries or emergencies. Not for opioid prescriptions.<\/li>\n<li>Conditions treated:\n<ul>\n<li>cold, flu, cough, sore throat, headache<\/li>\n<li>cuts, scrapes, rashes, animal bites<\/li>\n<li>dental concerns<\/li>\n<li>pink eye<\/li>\n<li>seasonal allergies, sinus concerns<\/li>\n<li>urinary tract infection<\/li>\n<li>vomiting and diarrhea<\/li>\n<\/ul>\n<\/li>\n<li>Easy with <a href=\"https:\/\/www.uchealth.org\/access-my-health-connection\/\">My Health Connection<\/a> App.<\/li>\n<li>Learn more about <a href=\"https:\/\/www.uchealth.org\/services\/virtual-urgent-care\/\">Virtual Urgent Care<\/a>.<\/li>\n<\/ul>\n<\/div>\n<p>Without having to make an appointment at your doctor&#8217;s office \u2014 and without leaving your home \u2014 you can quickly see a medical provider by simply pulling out your phone, a tablet or your computer. You simply log into UCHealth&#8217;s <a href=\"https:\/\/www.uchealth.org\/access-my-health-connection\/\">My Health Connection<\/a> patient portal, schedule a virtual urgent care visit, and minutes later, you&#8217;ll be meeting with a provider through a secure video connection.<\/p>\n<h2><strong>Convenient and always available: remote visits with medical pros at UCHealth Virtual Urgent Care<\/strong><\/h2>\n<p>During a virtual urgent care visit, patients describe their symptoms while providers ask questions to determine if the patient needs to see a provider in person. If a patient needs a prescription for an issue like a urinary tract infection, the provider can quickly submit a prescription, and the patient can pick it up right away.<\/p>\n<p>Whether you&#8217;re busy with work, heading out of town on a trip or planning to go skiing or camping, a virtual urgent care visit is a great option.<\/p>\n<h2><strong>Virtual Urgent Care shortens wait times and connects patients to care\u00a0\u00a0<\/strong><\/h2>\n<figure id=\"attachment_70692\" aria-describedby=\"caption-attachment-70692\" style=\"width: 250px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-70692\" src=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2023\/07\/13144249\/Virtual-Urgent-Care-3-Mike-Mitchell-web.webp\" alt=\"Dr. Michael Mitchell is medical director for the UCHealth Virtual Urgent Care center. Photo by UCHealth.\" width=\"250\" height=\"375\" \/><figcaption id=\"caption-attachment-70692\" class=\"wp-caption-text\">Dr. Michael Mitchell is the medical director of the UCHealth Virtual Urgent Care center. Photo by UCHealth.<\/figcaption><\/figure>\n<p>UCHealth\u2019s <a href=\"https:\/\/www.uchealth.org\/services\/virtual-urgent-care\/\">Virtual Urgent Care<\/a> service is available to <a id=\"\" href=\"https:\/\/cdphe.colorado.gov\/covid-19\" target=\"_blank\" rel=\"noopener\">all patients who call from within Colorado<\/a>. Those who are not in the UCHealth system need only to open a My Health Connection account and schedule an appointment. Rather than being placed in a queue, patients choose from time slots that are available every 20 minutes around the clock, seven days a week. Insurance may cover the cost of the visit.<\/p>\n<p>\u201cThe biggest advantage is the convenience,\u201d said <a href=\"https:\/\/www.uchealth.org\/provider\/michael-mitchell-md\/\">Dr. Michael Mitchell<\/a>, medical director for the Virtual Urgent Care.\u00a0\u201cDoing a visit from home also means that you are not exposing anyone or being exposed to anyone in a [physical] clinic.\u201d<\/p>\n<p>Patients love being able to address their medical issues in a low-stress, convenient way without having to head into a medical facility. Especially when you&#8217;re feeling sick, it&#8217;s great to get care from the comfort of your own home.<\/p>\n<p>There are some medical challenges for which the Virtual Urgent Care is perfect. But there are times when patients need to see a medical provider in person.<\/p>\n<h2><strong>When not to use Virtual Urgent Care<\/strong><\/h2>\n<p>So when do you need to see a doctor in person?<\/p>\n<p>If you have suffered a serious injury or have serious conditions such as chest pain, difficulty breathing, severe abdominal pain or have a medical emergency, go to the nearest emergency department.<\/p>\n<p>If you need a physical examination, X-rays, lab work or other procedures, you need to see a doctor in person.<\/p>\n<h2><strong>Does insurance cover virtual urgent care?<\/strong><\/h2>\n<p>Original Medicare and many Medicare Advantage plans cover virtual urgent care from home. You can check on your plan to be sure. But even if your individual plan doesn&#8217;t cover the cost of the visit, you can choose the self-pay option for just $59.<\/p>\n<p>For most insurance plans, UCHealth will attempt to bill your insurance for a telemedicine visit. You may be responsible for your co-pay amount prior to seeing the provider.<\/p>\n<h2><strong>Boosting convenience for patients: Virtual Urgent Care provides another option<\/strong><\/h2>\n<p>The Virtual Urgent Care also helps to allocate care more efficiently across the UCHealth system, Mitchell said.<\/p>\n<p>Video visits are ideal for patients with a predetermined list of complaints that can be \u201creasonably managed\u201d remotely: urinary tract infections,\u00a0seasonal allergies, sinus infections, and cold and flu symptoms, for example. Meanwhile, walk-in urgent care centers, clinics, emergency departments and hospitals provide appropriate additional services.<\/p>\n<p>\u201cWe used to go to the hospital for everything,\u201d Mitchell said. \u201cNow we are decentralizing care, with hospitals reserved for patients who are most in need.\u201d<\/p>\n<p>The Virtual Urgent Care serves both adults and children, noted nurse manager Olivia Thornton. That\u2019s a big plus for parents, she said.<\/p>\n<p>\u201cWe see a lot of moms who don\u2019t have time to go in to see a provider,\u201d Thornton said. \u201cThe option to not expose themselves or their kids has been great for them.\u201d<\/p>\n<figure id=\"attachment_70693\" aria-describedby=\"caption-attachment-70693\" style=\"width: 400px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-70693\" src=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2023\/07\/13144251\/Virtual-Urgent-care-1-web.webp\" alt=\"A medical provider speaks to a patient during an online visit. Patients in Colorado who need urgent care can access help 24\/7 through the UCHealth Virtual Urgent Care. Photo by Joel Blocker, for UCHealth.\" width=\"400\" height=\"267\" \/><figcaption id=\"caption-attachment-70693\" class=\"wp-caption-text\">Patients in Colorado who need urgent care can access help through the UCHealth Virtual Urgent Care. Photo by Joel Blocker, for UCHealth.<\/figcaption><\/figure>\n<p>Thornton added that patients can upload photos to show their provider during a Virtual Urgent Care visit.<\/p>\n<p>\u201cThat\u2019s great for parents if their kid has a rash, for example,\u201d Thornton said.<\/p>\n<p>Carly Mompellier, a physician assistant with the Virtual Urgent Care, said that as a provider, she appreciates the benefits that virtual care offers patients. She recently came on board after caring for patients face-to-face in urgent care clinics, emergency departments and in-home care settings.<\/p>\n<p>\u201cI have seen the stress of patients being able to obtain care [despite obstacles] such as functional limitations, time limitations and availability limitations, to name a few,\u201d Mompellier said.<\/p>\n<p>The Virtual Urgent Care enables her to \u201crender the best possible care and mitigate the stress that I have felt with patients in my previous experiences,\u201d she said.<\/p>\n<p>After working in \u201cbrick-and-mortar\u201d facilities, Mompellier added, \u201cIt is a breath of fresh air to have all of the same [urgent care] capabilities at my fingertips.\u201d<\/p>\n<h2><strong>More services in the works<\/strong><\/h2>\n<p>Mitchell said UCHealth experts are continuing to add new services to improve patient convenience.<\/p>\n<p>These innovations include:<\/p>\n<ul>\n<li>Delivering <a href=\"https:\/\/www.uchealth.org\/today\/need-to-refill-a-prescription-uchealth-app\/\">prescriptions<\/a> directly to patients via mail or another route. \u201cWe\u2019re talking about which patients would benefit most,\u201d Mitchell said.<\/li>\n<li>Reviewing and possibly expanding the list of complaints that providers at the Virtual Health Center can treat.<\/li>\n<li>Possibly sending providers to patients\u2019 homes to conduct additional tests or to get blood work and imaging.<\/li>\n<\/ul>\n<p>\u201cOur goal is to meet patients where they are,\u201d Thornton said. \u201cWe find what is convenient for you.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you experienced a medical problem like altitude sickness, a urinary tract infection or pink eye? You had a strong suspicion about what was wrong with you. You just needed quick confirmation from a medical pro and a prescription so you could start healing fast and carry on with life. That&#8217;s when a virtual urgent [&hellip;]<\/p>\n","protected":false},"author":2143,"featured_media":70694,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[5],"tags":[63,209,3981,4863],"class_list":["post-70645","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovative-care","tag-pharmacy","tag-urgent-care","tag-video-appointment","tag-virtual-urgent-care"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - 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