{"id":7838,"date":"2017-01-26T04:45:39","date_gmt":"2017-01-26T11:45:39","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/?p=7838"},"modified":"2021-11-02T10:18:40","modified_gmt":"2021-11-02T16:18:40","slug":"health-meets-hospitality-with-patient-centered-website","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/health-meets-hospitality-with-patient-centered-website\/","title":{"rendered":"Health meets hospitality"},"content":{"rendered":"
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The home page for UCHealth\u2019s new, patient-centered website is pictured above.<\/figcaption><\/figure>\n

At UCHealth, we do things differently. We don\u2019t just treat a person\u2019s illness or injury; we care for the whole person, and we are committed to making the complex and complicated health care environment as simple and convenient as possible.<\/p>\n

After 18 months of research, exploring exactly what patients would like to experience from their providers, UCHealth is announcing a renewed effort that focuses less on the traditional way of providing health care and more on a modern, personalized experience<\/a>.<\/p>\n

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UCHealth\u0092’s new logo represents a renewed effort to focus less on the traditional way of providing health care and more on a modern, personalized experience and holistic approach, helping patients stay healthy, not just healing them when they are sick or injured.<\/figcaption><\/figure>\n

UCHealth\u2019s hospitals and clinics are already ranked among the state\u2019s and nation\u2019s best for outcomes, quality and safety, and excellence continues to be our top priority. But, our research shows patients want more than just the best clinical outcomes. They want people-centric care, ease and innovation \u2013 customer services that will dramatically change how UCHealth provides care to patients and their families.<\/p>\n

\u201cHealth care remains a step behind many other industries when it comes to putting people \u2013 our patients \u2013 first. We must adapt and innovate to improve this experience,\u201d said UCHealth President and CEO Elizabeth Concordia. \u201cAnyone can shop online, message with customer service representatives, compare goods with other stores, and pay for those products at 1 a.m., all from the comfort of their homes.\u00a0Health care must innovate to match these expectations and improve the experience of our patients and their families.\u201d<\/p>\n

Initial services UCHealth is launching to provide better experiences include:<\/p>\n